Once you are on the phone with a member of our support team, we will initiate a screen-sharing session. Complete the fields below, select your support representative from the drop-down menu and click the Click Here.
Step 2:
You are prompted to download a small virus-free plug-in.
Step 3:
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4:
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
